2023 Forrester Survey

Secure A Zero Trust Future With An Integrated, Human-Machine Identity Security Approach

Nearly 60% of Data Breaches Attributed to Digital Certificate Issues

2023 Forrester Survey

As machine-based identities multiply exponentially and introduce new security risks, security and risk professionals recognize that they need to evolve their identity and access management (IAM) approach. To truly address enterprise risk and align with a Zero Trust future demands an integrated approach — where machine identity management (MIM) is orchestrated alongside human identity security.

Here are some key findings from the Forrester Survey


of organizations that suffered a data breach attributed the cause to certificated related issues


of organizations that suffered a service or application outage attributed the cause to certificated related issues


of decision-makers highlighted the need to balance management of human and machine identities and vulnerabilities in an increasingly complex IT environment as a top driver of their organizations’ approach to MIM


of respondents said they want to operationalize their organization’s machine identity management (MIM) initiatives within the next one to two years


According to respondents, the top two drivers for implementing MIM were the desire to reduce the risk of data breaches


Gain visibility over certificates and keys across emerging technologies (48%)


said their organizations have incurred costs upwards of $100,000 USD per outage

The survey asked 327 senior manager level and above IT and security decision-makers with influence over IAM strategy at organizations in the United States, Europe, and APAC with annual revenues over $500 million USD.